Thank you for visiting our website and place orders with us. Thank you again!
How to order?
1. Placing your order on our site / through WhatsApp / Wechat / instagram / Facebook
2. Contact us to communicate
3. Make payment & Advise shipping address details
4. QC before shipping, confirm full order everything
6. Sending tracking number and shipping track site.
How about your size?
Normally jerseys sizes and sneaker sizes are ture size. To know more about sneaker sizes, please visit our size guid page: https://www.cocojerseys.ru/7-c-SIZE-CHART.html
What payment do you take? How do i make my payment?
Currently, we accept PayPal gift (for family and friends) and Western Union / Money Gram / Wechat Pay / Alipay, but in the later future, we will accept credit card, zelle, transferwise.
Notice: We don't accept online PayPal pay, we accept offline paypal pay, it means you can not pay directly on our site, you need to contact us to require our paypal account to complete your order payment. In the meanwhile, we will send you order details emails by hand and system, if your phone number is whatsapp number, we will contact you through whatsapp, please pay attention to check your email and your whatsapp after you made an order on our website.
How do i know if you are reliable? How do i know you don't scam me?
It is a good question. If you are doubting we are reliable, please contact us, we will show you our customers' reviews(you can find it on our website page, named CUSTOMERS' FEEDBACK, and you can find us on social medias (reddit/tiktok/facebook/instagram).
How long can i get my order?
We ship orders through DHL/Fedex/ UPS/Aramex, usually take 7-12 days, fast already, we are confident with the shipping time.
How about your shoes quality?
I am sure our shoes are the best quality at the current reps sneaker market. I am happy work for our company, as our boss is very honest and kind, he requires us to treat well and take care our customers.
All orders are doing good quality control, our principle is " No baiting and no switching".
" Making money is not our purpose" He said, "Won customers and reputation is our goal."
What is your work time?
Our work time is 8:30 AM - 18:30 PM, sometimes we will work till to 22:00 PM. No worries, we definitely reply you at the earlier time.
How can i contact you?
WhatsApp: +86 16214181567
Email: [email protected]
Email: [email protected]
Facebook messager: https://www.facebook.com/selina.yuan.94/
Follow us on: https://msha.ke/cocojerseys/
How about your return policy?
Please visit our Shipping & return page.
Do you have yupoo?
Yes, we have, here you go https://chunchuun.x.yupoo.com/albums
Do you use Agent?
Yes, we work with agent, such as wegobuy, surgoo. If you have different agent, that is fine, we can send your order to your agent.
Do you ship worldwide?
Yes, we ship worldwide, and do dropshipping.
Do you accept bulk orders?
Yes, we accept bulk orders, and we can offer the best bulk order prices.
What if i need to complaint with my order?
If you complaint with your order or our customer service, please email to our manager: [email protected] her WhatsApp: +86 180 6489 3715
Do you have a chat group?
Yes, you can join our discord to chat: https://discord.gg/ss4N5aGwkU
Do you have a subreddit?
Yes, we built a subreddit,below the link, welcome join our community.